Our ABN Singapore office has moved to WeWork 71 Robinson Road

Our ABN Singapore office has moved to WeWork 71 Robinson Road

By Maz Amirahmadi · 9 April 2018 · 1 minute read

It's been great working in a shop-house environment for the past 4 years in Singapore, but time for us to move on. We're happy to keep the collaboration vibe alive in our new office at WeWork 71 Robinson Road. Pop by for a free beer...or two!! https://youtu.be/wQ1nNUVGmyo

How Top Brands Lead with Relationships

How Top Brands Lead with Relationships

By Scott Lee · 2 April 2018 · 2 minute read

Some two hundred customer experience professionals gathered in Hong Kong to discover how leading brands are building emotion-rich brand experiences, while improving customer lifetime value and market share through customer relationships. We learned firsthand how Mandarin Oriental, Asia Miles, CSL, Sun Life Financial and Infiniti Motor Company are using insight communities to take the guesswork out of multi-million-dollar initiatives with...

ABN Impact celebrates 8 years of Getting Close

ABN Impact celebrates 8 years of Getting Close

By Maz Amirahmadi · 26 February 2018 · 1 minute read

Celebrating 8 years of Impact across Asia! It’s a great pleasure to work with so many bright people at ABN Impact… and no shortage of fun thrown in (as evidenced in our Bali Get Close event earlier this month). Ask us about our work on online insight communities, design thinking workshops and other innovative aids to market research. See why...

ABN Impact appoints Ivy Cheung as Executive Director, Hong Kong

ABN Impact appoints Ivy Cheung as Executive Director, Hong Kong

By Scott Lee · 29 January 2018 · 2 minute read

ABN Impact is proud to announce the appointment of Ivy Cheung to the role of Executive Director in Hong Kong. “We are really excited to welcome Ivy to the ABN Impact team,” says ABN Impact HK Managing Director, Scott Lee. “We doubled the size of our insight community business in Hong Kong last year and Ivy is exactly the sort...

Using Insight Communities with Net Promoter Score

Using Insight Communities with Net Promoter Score

By Paddy Corr · 19 January 2018 · 1 minute read

#GetClose Client Briefing (Hong Kong) Net Promoter Score (NPS) has become part of the fabric of business for many of us. It’s everywhere! Sometimes though, that can feel more like contagion than cure. But don't reach for your hazmat suit just yet. For our first #GetClose client briefing of 2018, we were joined at WeWork in Hong Kong by research...