Taking a Journey into Customer Centricity

Taking a Journey into Customer Centricity

By Michael Ellis · 8 April 2019 · 1 minute read

A Journey Into Customer Centricity in Bangkok A fantastic event with over 75 clients from well-known international and Thai companies across various sectors such as Finance, Insurance, Automotive, and Consumer goods, came to hear about how we may better listen to our customers and so make more impactful business decisions. Maz Amirahmadi (CEO) ABN Impact, shared his personal career experience...

How To Make Your Customers the Centre of Your Brand Strategy

How To Make Your Customers the Centre of Your Brand Strategy

By Kurt Thompson · 27 March 2019 · 1 minute read

HOW DO YOU PUT YOUR CUSTOMERS AT THE CENTRE OF YOUR BRAND STRATEGY? Being customer centric has never been more urgent. But it's easier said than done! Learn from industry leaders how they have engaged with customers to drive insights and utilise technology to cater to customer needs, creating meaningful relationships to increase customer lifetime value. Workshop together with peers...

A Journey into Customer-Centricity

A Journey into Customer-Centricity

By Michael Ellis · 28 February 2019 · 1 minute read

Registration on the day starts at 8.30 am. Lunch will be provided from 12 noon to 1 pm. If you're interested in joining us, please book your space by e-mailing [email protected] or completing this registration form: https://goo.gl/forms/MpkcAP8fftCEE9x43

A Celebration of Customer Centricity in Manila

A Celebration of Customer Centricity in Manila

By Mark Alvarez · 17 December 2018 · 2 minute read

The vibe was there. You could feel it in the air. A passion to #GetClose. To do what’s right by the customer. It was November 28th, Shangri-La at the Fort, where around 100 professionals had gathered to hear how human insights lead to stories and strategies that transform customer experience. It was ABN Impact Philippines' inaugural event... and it was...

Community & Fellowship - ABN/VC Insight Talks Hong Kong, November 2

Community & Fellowship - ABN/VC Insight Talks Hong Kong, November 2

By Joe Wheller · 6 November 2018 · 2 minute read

From Beauty to Finance, from Telco to Yoga, over 50 cross-sector insight and marketing professionals gathered together at WeWork Wanchai to join the Insight Talks run by ABN Impact and Vision Critical for a morning of learning and workshops. Looking for impact? We heard Mark Alverez, MD of ABN Impact Philippines, describe how AXA Philippines’ award-winning customer community helped drive...