From Customer Stories to Customer Strategies

From Customer Stories to Customer Strategies

By Mark Alvarez · 24 October 2018 · 1 minute read

It’s easy to collect data in the digital age... But what does the data mean? What’s the human story behind it all? And then, moving from human stories to relevant programs, campaigns and strategies can also be a challenge. Join us on a journey from building insightful stories to delivering business impact…and beyond! Naglo-load...

Walking the Customer Centricity Talk

Walking the Customer Centricity Talk

By Liz Berks · 9 October 2018 · 3 minute read

“We are becoming more Customer Centric”… we hear this phrase all the time, but are we walking the talk? Discover how leading brands in Asia are building a deeper understanding of customer needs in order to improve lifetime value and market share. Learn firsthand how Mandarin Oriental got close to customers to help design and launch a brand appropriate customer...

Hong Kong clients! Join us for the latest insight community inspirations.

Hong Kong clients! Join us for the latest insight community inspirations.

By Scott Lee · 11 September 2017 · 1 minute read

On 26th September (9:30am), we invite our clients to enjoy an exclusive event at our new Hong Kong offices in WeWork. #GetClose to some of the most innovative ways to use your Insight Community! ABN’s CEO Maz Amirahmadi and Vision Critical’s MD for Asia Pacific Peter Harris will share how leading brands like Prudential, Telstra, Jetstar and Midea are driving...

Insight Communities Networking and Awards Event 2016

Insight Communities Networking and Awards Event 2016

By Scott Lee · 19 September 2016 · 1 minute read

ABN Impact and Vision Critical will be honoring leading brands who have demonstrated the best examples of insight community excellence across Hong Kong. Friday, Sep 23rd, 4:00p.m. - 8:00p.m. Espace Art Gallery, Central, Hong Kong Cocktail Reception and Networking Gallery of Communities Client Award presentations The 'Customer Centricity' Leaders Panel Meeting the Members Please contact Yvonne Goh to register: yvonne.goh@abnimpact.com